Leading with agility and integrity to align people and implement strategy.

Overview

Organizations demand a high degree of agility, adaptiveness and integrity from their leaders. In this powerful two-day seminar, you will develop vital leadership competencies needed to communicate your organization’s vision, make decisions with the support of others and nurture a positive performance of those around you. This is an ideal and essential course for both aspiring leaders looking for a consistent approach and those already in leadership positions wishing to stay on the edge of new developments.

Key Benefits & Takeaways

• Understand key leadership styles/behaviors and in which context to use them.
• Discover four competencies required for exemplary leadership.
• Equip yourself with a “Leadership Survival Kit” to survive and flourish in today’s turbulent environment.
• Examine the ethical aspects of leadership and values which drive lasting results.
• Enhance others’ perception of you as a leader with integrity.
• Build the right culture for people and processes to support your strategy.
• Foster increased employee satisfaction with their jobs and commitments to leaders and organizations.

A complete view of financial, people and market drivers for success.

Overview

More than ever, the mergers and acquisitions landscape is changing as the economic recovery is gaining momentum. This program shares the new rules in successfully taking your business to new heights by exploring all the critical drivers of an M&A mandate as well as strategic alliances and partnerships. From innovative financial strategies and techniques to the often underestimated facets of people and customer integration, you will walk away with an integrated view of how to shape your company’s growth.

Key Benefits & Takeaways

• Acquire a toolkit of best practices to optimize and implement an M&A strategy.
• Gain greater confidence in assessing and valuing targets.
• Apply the latest methods and tools for valuation and due diligence.
• Explore a holistic and comprehensive approach that links financial, HR and market factors.
• Learn how to analyze the full M&A process and measure its performance.
• Discard “silo” thinking and build a common philosophy for expansion strategies.
• Apply risk management & risk mitigation principles to your growth.
• Review capital fund-raising options.
• Mobilize positive emotions and reassure your team during the change process.

Communicate decisively and effectively.

Overview

The most successful leaders are experts at communication. In this highly popular seminar, you will learn key competencies needed to be an effective communicator in your organization. From managing difficult conversations, building trust and gaining buy-in to communicating in a supportive and effective way, you will take away new perspectives and tools to develop a more productive workplace. The action-based format gives you numerous opportunities to practice and to refine communication skills.

This program is higly recommended for managers in several leading companies and not-for-profit organizations.

Key Benefits & Takeaways

• Effectively communicate with supervisors, peers and/or employees to get things done.
• Build high quality working relationships.
• Successfully manage difficult conversations.
• Develop personal influence and impact.
• Manage your image, credibility and the impression you leave on others.
• Control your nonverbal communication.
• Set a common approach for a civilized workplace.
• Listen attentively and give constructive feedback.
• Explore office team diversity and why people react the way they do.

Turn strategy into action and results.

Overview

In these days of uncertainty, rapid and often radical changes, it is no longer adequate for a few members of a company’s leadership team to undertake a strategic planning exercise once per year. This seminar provides you with an advanced strategic leadership model, framework and “tool kit” and a process for turning optimum strategic decisions into improved performance and results. It will enable you to accurately diagnose your current situation, generate some challenging yet feasible scenarios for your unit and build a common vision of where you need to go and how to get there. It will enhance your capability to think strategically and lead your organization, department or team to achieve your carefully and rigorously-crafted strategic objectives.

Key Benefits & Takeaways

• Gain a better understanding of the big picture of strategic decision-making.
• Improve your organization’s strategic planning process.
• Learn the VIP model of strategic leadership.
• Understand and apply the 5 “I”s of strategic planning.
• Improve your ability to diagnose any organizational situation.
• Generate challenging yet realistic scenarios for many different situations.
• Improve your organization’s capability to deal with upcoming change drivers.
• Be more proactive in decision-making.
• Create more value in your interactions with others.

Elevate your power and impact to build cooperation and get results.

Overview

Do you have a clear goal in mind, but seek the right tools and technique to persuade others, gain buy-in and get things done in a non-aggressive and ethical way? This high energy seminar offers you practical approaches to gain support for your ideas, network with those around you and initiate positive change up, down and across your organization.
It provides managers at all levels with a toolkit to understand their personal style of influence and conflict resolution as well as adapt to peoples different styles in order to receive the support needed to succeed.

Key Benefits & Takeaways

• Apply the latest persuasion techniques to ethically build cooperation and drive achievement.
• Understand the critical differences between assertiveness and aggressiveness in your ability to influence and convince those around you.
• Learn to adapt your influence and conflict resolution approaches to unique situations involving your peers, subordinates, boss or upper management.
• Influence others rather than respond to them in both professional and personal situations.
• Eliminate reliance on formal authority as a means to changing thoughts and actions.

Acquire the fundamentals skills you need to be a successful manager.

Overview

This program is an absolute must for new or developing managers who wish to learn successful practices in managing people and handling on-the-job challenges. You will gain a comprehensive understanding of what makes an effective manager, from developing positive relationships, exercising team leadership and motivating people to sourcing talent, setting performance expectations and coaching to empower growth. This flagship course boasts thousands of graduates and is a compulsory training step for recently appointed managers in organizations.

Key Benefits & Takeaways

• Develop a broad understanding of managerial concepts, techniques and decision-making skills.
• Practice implementing the key functions of a manager through hands-on exercises.
• Elevate your ability to engage, recognize and motivate others.
• Understand the basics of coaching to turn talent into strengths.
• Examine proven tools to set and manage performance expectations.
• Learn to create and maintain effective teams.
• Discover ways to work through difficult conversations and discipline issues.

Mini-MBA for changing times

Overview

Regarded as a mini-MBA, this flagship program for managers condenses the key topics of leading MBA programs into ten high-impact days. It is designed to boost your career success through a comprehensive understanding of the pillars of business: strategy, marketing, accounting, negotiations and people skills.
As the “rules of the game” are changing in almost every corporate functional area, this learning experience offers timely exposure to new techniques, tools and trends. Many organizations consider ED a requirement for those moving into general management. The format fits well with the workday of busy executives. Participants have the choice of taking this as a standalone course, or continue their learning pathway with follow-up courses that offer even further depth and strategic perspectives.

Key Benefits & Takeaways

• Capture the key learning of an MBA without the time and cost burden.
• Gain a comprehensive understanding of core management responsibilities.
• Improve your ability to formulate and implement strategies.
• Examine best practices in leadership and unleashing human potential.
• Understand the facets of marketing excellence and gaining competitive advantage.
• Enhance your accounting and finance acumen for better decision making.
• Practice negotiation approaches to make the best deal possible.

Enhance your abilities as a coach and trusted advisor.

Overview

This Coaching, Shadowing & Mentoring course effectively trains individuals in the skills necessary for optimizing employee contribution within the organization. It is a fully developed model, which managers, leaders and coaches can implement immediately in their organization. The outcome will be highly practical ways to promote innovation and accelerate results, effectively develop and retain valuable team members, improve organizational communication and team effectiveness, and deepen commitment to personal, professional and organizational goals.

Key Benefits & Takeaways

• Discover coaching and mentoring as powerful models of management and leadership.
• Experience and practice “state-of-the-art” coaching tools (coach ‘til you drop).
• Practice how to manage coaching conversations on varied topics.
• Develop a clear roadmap for mentoring a sponsor.
• Structure constructive and positive feedback to accelerate performance.
• Carefully plan to transfer mentoring knowledge.
• Learn the structure and skills to immediately enhance performance.
• Create positive work environments.
• Advance professional and personal connections as well as apply learning within the workplace immediately.

Apply the right sales and marketing techniques to drive new revenue.

Overview

How do you compete when traditional sales and marketing strategies are no longer working for your business? How do you reach and engage new customers in this era of information overload? These are questions that successful business owners and managers are now asking. This seminar takes a fresh look at major sales and marketing trends that are now impacting business growth and profits. Relevant for both products and service solutions, it pertains to people at all levels who are tasked with reaching out to new and existing customers to spark revenue growth. You will explore the characteristics of successful rainmakers who understand that traditional selling methods will no longer ignite growth. You will also gain exposure to the spectacular changes occurring in such areas as Customer Experience Management, Salesforce mobility, social media and other web applications that lead to winning business development initiatives.

Key Benefits & Takeaways

• Equip yourself with the latest tools and strategies to stand out in a cluttered marketplace and generate more business.
• Understand new trends that are revolutionizing the way you reach and engage new customers.
• Clarify your value proposition, ideal client and opportunities that take less effort while delivering more business.
• Practice techniques to uncover new customers who aren’t yet thinking of you.
• Discover new service bundling strategies and win-win solutions to price discount pressure.
• Optimize loyalty through customer experience and relationship management.

Key ingredients for successful boards.

Overview

This succinct and challenging program helps you understand the core principles of good governance. Relevant for companies of all sizes, it offers valuable insights on how to compose exceptional boards, how to serve on a board and cutting edge practices in four key areas: Corporate Governance Responsibilities, HR Issues, Finance/Risk and Strategy.

Key Benefits & Takeaways

• In just two days, gain exposure to key board responsibilities and governance issues.
• Improve your confidence in serving as an effective director.
• Understand board dynamics and avoiding pitfalls which hinder optimal performance.
• Recognize accounting red flags and problems.
• Refine decision-making skills and the process by which decisions are implemented.

Critical rules for web communication success.

Overview

This dynamic seminar gives managers what they need to know about leveraging the web to connect with customers and increase revenue. How are successful companies activating their products at the grassroots level to drive buzz and redefine the customer experience? This experience will help you understand the cutting-edge strategies in web-based communications and ways to apply them in your business to gain a competitive edge. When done right, these techniques can offer your company the most powerful tools out there to win market share and solidify customer loyalty.

Key Benefits & Takeaways

• Help time-crunched managers catch up with "what’s new and what’s next" in digital marketing and social media methods.
• Modernize your everyday marketing plan by including web-based customer acquisition and retention strategies.
• Understand of the benefits, costs and risks involved in e-Marketing practices.
• Give consumers experiences that are personally relevant, memorable, and meaningful.
• Increase promotion effectiveness while reducing costs.
• Refresh your understanding of search engines, Twitter, Facebook, blogs, Wiki and much more.
• Dramatically improve customer awareness and loyalty.

Helping people transform for breakthrough results.

Overview

Even with a solid grounding in people practices, managers need special tools and methods to guide employees through today’s spectacular pace of change in business conditions and within their organizations. This seminar helps you build employee buy in, cooperation and productivity when changes occur due to revamping outdated processes, working for a new boss, budget cuts, mergers or other sources of turmoil in a person’s work routine. It starts with practical Emotional Intelligence techniques to support the often overlooked feelings and mindset within the team, then looks at helping people adapt effective behaviors and productivity strategies to achieve breakthrough performance.

Key Benefits & Takeaways

• Return to work with a manager’s toolkit for effectively leading people during times of change.
• Gain insights on helpful Emotional Intelligence techniques to support people’s concerns and feelings.
• Manage your own ‘brand image’ and leadership characteristics that nurture trust.
• Mobilize positive emotions and energize your team.
• Identify and develop behavior that enables people to achieve new business objectives, including a fresh look at productivity and time management skills.

Develop comprehensive skills for project success from start to finish.

Overview

Planning and delivering successful projects has become a key management competency in today’s workplace. This seminar covers essential project management competencies, from managing each stage of the project life-cycle, respecting timelines and budgets, minimizing risk and executing a project road-map to understanding the people issues and teamwork that lead to success.

Key Benefits & Takeaways

• Confidently take on new projects, meet critical deadlines and hand them over successfully.
• Develop a plan and a charter.
• Identify the stakeholders and meet their expectations.
• Define the scope through work breakdown structures.
• Apply tools to balance time/resource trade-offs.
• Manage risk.
• Handle conflict through effective communications.
• Create effective project teams and keep them motivated.

Conclude win-win agreements with collaborative negotiations.

Overview

This action-oriented program will improve your bargaining power and provide you with a variety of practical strategies and tactics to become a successful negotiator in any context. Collaborative negotiation principles and techniques are explored through role-plays, case studies, and videotaped simulations. Self-analysis, feedback, debriefing and coaching will help you analyze and improve your style. You will learn how to achieve successful, win-win outcomes for both negotiating parties.

Key Benefits & Takeaways

You will improve your negotiation techniques and learn how to:

• Gather information and plan negotiations that succeed.
• Adapt your negotiation style to any situation.
• Know when an agreement can be reached and when to walk away.
• Negotiate one-on-one, in teams, and with multiple partners and issues.
• Use your negotiating ability to influence others.
• Improve your decision-making skills.
• Apply the Negotiation Situation Analysis Tool to your own negotiations.